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  • I cannot afford the fees for counselling sessions. Are there any options for discounted fees?
    Yes! If you are a low income earner, single parent, or student who relies on student loans you may be eligible for a sliding scale rate which entitles you to a discount for counselling fees. If you are still unable to pay the discounted amount, we are happy to give you guidance on some low-cost or free counselling services that are offered in the lower mainland of BC. Contact me for more information.
  • Where do I park and how do I access the clinic?
    The clinic address is as follows: Unit 201 - 8181 120a St, Surrey, BC V3W 3P2 You can access the clinic at the front of the building through the door labeled, Unit #201. Parking is available at the back of the building or in front of the building on the street. Please note that the clinic shares office space with Fit Body Athletics & Rehabilitation. If you have any trouble accessing the clinic, you may call your counsellor for assistance. Please note there is not an elevator to access the clinic at the current time.
  • For how long should I expect to be going to counselling?
    The short answer is that it varies from person to person. Typically a given individual starts to see noticeable change between 3-6 sessions. However, based on your needs counselling can be shorter or longer than that time frame. It is recommended that clients see their counsellor on a weekly or biweekly basis in the initial stages of therapy.
  • What should I expect at my first appointment?
    If counselling is a new experience you may find yourself feeling uneasy or nervous. This is completely normal. Facing your life challenges can be an intimidating process. It is our job to make sure you are the most comfortable and safe while you do so. In most cases the first session of counselling involves us getting to know each other. In this time you will have the opportunity to share your story, your goals, and what brought you to counselling. If you don’t have the answers to any of these questions, this something we can discover together.
  • Who will know that I attend counselling?
    No one but you and I will know that you attend counselling. This is a private and confidential process. There are only 3 legal limitations that require us to break this confidentiality: - If I have to report any current acts of child abuse or neglect to the BC Ministry of Child and Family Development (MCFD) - If I have to warn someone after becoming aware of a serious and imminent risk of harm to yourself or someone else - If I am required to do so due to a court ordered subpoena
  • How do you accept payment?
    A credit card number is required to be securely stored on file for payment. Credit cards will be billed after each session. In cases where credit card payment is not possible, cash, cheque, or e-transfer payment may be arranged. Clients with coverage from ICBC, AgSafe BC, or CVAP do not need to pay as those providers are directly billed. We do not do direct billing from insurance providers from extended health benefits at this time. An invoice and/or receipt can be emailed to you after sessions at your request.
  • Should I still attend my counselling session if I am feeling sick?
    If you are feeling ill, it's best that you contact your counsellor as soon as you can and you can reschedule your appointment. If you experiencing symptoms that may indicate an oncoming sickness, but still feel well enough to have a counselling session, we ask that you consider switching to a virtual session (video or telephone). If you answer “yes” to any of the following questions, we ask that you reschedule your in-person session or consider a video/phone session: Are you experiencing any of the following symptoms: a new or worsening cough shortness of breath or difficulty breathing temperature equal to or over 38°C feeling feverish chills fatigue or weakness muscle or body aches headache new loss of smell or taste gastrointestinal symptoms (abdominal pain, diarrhea, vomiting) feeling very unwell/malaise
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